HR & Talent

This course introduces Appreciative Inquiry (AI) — a powerful, people-centered approach to organizational change that focuses on what's working well rather than what's broken. You'll explore the core principles, the 4-D Model, and practical tools for designing and conducting AI initiatives that create lasting, positive transformation in your organization.

Change is a hallmark of today's business world. People come and go, and move into new roles within organizations. Succession planning helps you make the most of that change by ensuring that when someone leaves, there is a qualified person ready to take their place. This course teaches you the fundamentals of creating, implementing, and maintaining an effective succession plan — from identifying critical roles and assessing risks to putting the plan into action and evaluating its results.

This course equips HR professionals, managers, and supervisors with the knowledge and tools to address cannabis use in the workplace. Covering everything from the science of cannabis and its physical effects, to medical cannabis rights, intervention strategies, and drug and alcohol policy development, this course helps organizations reduce risk, support employees, and maintain a safe and productive work environment.

A comprehensive workshop on conducting effective performance appraisals and managing employee performance. You will explore the full performance management cycle—from setting goals and standards to delivering feedback, conducting appraisal interviews, handling performance problems, and maintaining high-performing teams. Practical tools, case studies, and role plays are included throughout to build real-world skills.

Whether you are creating a workplace wellness program from scratch or enhancing what you already have, this course covers all aspects of designing or upgrading a program — from concept through implementation to review. You will explore the business case for wellness, learn how to build a committee and organizational foundation, conduct a needs analysis, design targeted program elements, implement your plan, and evaluate results effectively.

This course explores creativity as a learnable skill and examines how individuals and organizations can harness it to drive innovation, productivity, and growth. Learners will discover the characteristics of creative people, the business case for workplace creativity, examples of creative corporate cultures, practical strategies for fostering creativity, and a toolkit of brainstorming techniques including Six Hats, Mind Mapping, SCAMPER, and more.

This course equips supervisors, managers, and human resource professionals with the knowledge, language, and practical tools needed to create an inclusive, disability-aware workplace. Covering everything from defining disability and dismantling stereotypes to hiring practices, accommodation strategies, and critical conversations, participants will leave ready to welcome and support people with disabilities with confidence and respect.

This course equips workplace leaders and employees with the knowledge, tools, and techniques needed to celebrate diversity in the workplace. Through exploring key diversity concepts, identifying personal stereotypes and biases, applying the four cornerstones of diversity, and learning how to handle discrimination, participants will be empowered to foster a more inclusive, respectful, and legally compliant work environment.

This one-day workshop covers everything you need to know about resolving workplace disputes through the peer review process. You will learn how to file grievances, choose facilitators and panels, conduct hearings, apply professional questioning techniques, and avoid common pitfalls that cause peer review processes to fail.

This two-day workshop equips recruiters, hiring managers, and HR professionals with the skills and tools needed to hire the right candidates consistently. You will explore the history of interviewing, learn how to build structured, defensible selection processes, craft compelling job advertisements, develop behavioral and situational interview questions, handle difficult applicants, check references effectively, and navigate human rights considerations in hiring.

This comprehensive three-day workshop introduces supervisors and managers to essential human resource concepts and responsibilities. You will walk through the entire employment lifecycle—from workforce planning and skills inventory to hiring, onboarding, performance management, compensation, discipline, and termination—equipping you with the knowledge and tools to handle HR functions confidently and effectively.

This comprehensive two-day workshop explores the full lifecycle of building and managing a successful employee onboarding program. You will learn how onboarding differs from orientation, how to build a steering team, design a structured framework, customize the program for different audiences, measure results, and brand the program to strengthen your organization's identity. Based on proven research and best practices, this course equips HR professionals and managers with the tools they need to reduce early turnover and drive employee engagement.

This course equips managers and supervisors with the knowledge, tools, and techniques needed to drive peak employee performance. Through the Shared Management Model, you will explore goal setting with SPIRIT, the three phases of performance management (Preparation, Activation, and Evaluation), effective coaching, motivational strategies, and how to deliver and receive feedback. By the end of this one-day workshop, you will be ready to inspire your team, set meaningful standards, and conduct impactful performance reviews.

Change is something that excites people who love opportunities for growth, but some changes are harder to adjust to and lead to resistance and anger. In this course, you will learn how to manage and cope with change, understand the human reaction to it, deal with resistance, build resilience, and help those around you navigate transitions successfully. Through practical frameworks and strategies, you will develop the skills to implement change effectively in your workplace.

A comprehensive one-day course introducing the importance and elements of safe, inclusive workspaces for transgender employees. Participants will explore terminology, personal and societal biases, the power of language, safe space design, ally behaviors, and workplace policy development to build and sustain a respectful and productive environment for everyone in the organization.