$197intermediate

Workplace Violence: How to Manage Anger and Violence in the Workplace

Name: Workplace Violence: How to Manage Anger and Violence in the Workplace
Price: 197.00 USD
Availability: InStock

This comprehensive course equips workplace leaders with the knowledge and tools needed to prevent, identify, and respond to workplace violence. Covering everything from the definition of workplace violence and the cycle of anger, to organizational policy development, risk assessment, threat response processes, and post-incident recovery, this course provides a full systems approach to creating safer workplaces.

15 lessons5 modules480 minutes

What you'll learn

Describe what workplace violence is and identify its common warning signs
Apply the cycle of anger and Albert Bandura's behavior wheel to understand violent behavior
Develop and apply a seven-step process for managing your own anger and others' anger
Use effective communication strategies and problem-solving tools to reduce frustration and conflict
Apply relaxation and coping techniques to manage anger in everyday situations
Use the nine components of an organizational approach to preventing workplace violence
Conduct a workplace risk assessment including victim, perpetrator, and environmental analyses
Develop workplace violence policies, hiring practices, security systems, and emergency response plans

What Is Workplace Violence? Workplace violence can take many forms, and its exact definition often depends on your organization and the region in which you operate. For example, some jurisdictions classify sexual harassment as a form of workplace violence, while others treat it separately. Regardless of how it is defined locally, most definitions encompass: **Verbal abuse** (e.g., yelling or threatening language) **Psychological or emotional abuse** (e.g., name-calling or intimidation) **Physical abuse** (e.g., hitting or pushing) **Sexual assault** Understanding what workplace violence means for *your* organization is a crucial first step in developing any policy or prevention program. The Cycle of Violence In most cases, workplace violence builds gradually—much like a thunderstorm. The cycle typically begins with **frustration**. When frustration goes unaddressed, it escalates into **anger**. If that anger is not resolved, it can eventually erupt into **violence**. Your goal is to interrupt this cycle early. Problem-solving tools, communication strategies, anger management techniques, and stress-relief routines can all help prevent frustration from reaching the stage of violence. Warning Signs to Watch For There are many behavioral indicators that may signal someone is moving toward a violent act. These include: Direct or indirect threats Suicidal or homicidal gestures Expressions of hopelessness, belligerence, or defiance Paranoid thoughts or delusions Signs of substance abuse Physical intimidation of people or property Sudden personality changes or

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Workplace Violence: How to Manage Anger and Violence in the Workplace

What you'll learn

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Curriculum

Module 1: Understanding Workplace Violence

Module 2: Managing Anger Effectively

Module 3: Organizational Prevention — Policy, Risk, and Design

Module 4: Training, Emergency Planning, and Program Review

Module 5: Threat Response — From Incident to Resolution

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