Workplace Success: Eight Key Skills You Need
This one-day course explores eight critical employability and transferable skills that are essential for workplace success: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence. Whether you already possess some of these skills or are starting from scratch, this course will take your understanding and application of each to a new level.
What you'll learn
- Know your own team member roles and responsibilities and understand ways to be an effective team member.
- Know how it feels to experience change and understand your level of change tolerance.
- Understand ways to be flexible in times of change.
- Know what a problem is and apply eight essential techniques to approach problem solving effectively.
- Recognize the self-fulfilling prophecy and its relevance to the workplace.
- Appreciate the variety of behaviors that characterize resourcefulness in the workplace.
- Identify tips for giving and receiving feedback and use feedback to increase your strengths.
- Recognize self-confident behaviors and utilize a three-step process to build your own self-confidence.
