Managing Across Cultures
Designed for supervisors and managers, this course provides easy-to-use techniques for communicating across cultures, building high-performing multicultural teams, managing diversity, and leveraging the global talent pool. Participants will develop the attitudes, knowledge, and practical skills needed to bridge cultural differences and foster an inclusive workplace.
What you'll learn
- Define what culture is and how it shapes the workplace
- Identify how stereotypes shape our perception
- Develop useful cross-cultural attitudes at both an individual and organizational level
- Communicate effectively across cultures using verbal and non-verbal strategies
- Effectively manage employees from different cultural backgrounds
- Help teams overcome cross-cultural and virtual barriers using Tuckman's five stages of team development
- Promote acceptance and awareness in your organization to create a multicultural environment
- Leverage the global talent pool to strengthen workforce planning and talent management
