$197intermediate

Leadership Skills for Supervisors: Communication, Coaching and Conflict

Name: Leadership Skills for Supervisors: Communication, Coaching and Conflict
Price: 197.00 USD
Availability: InStock

This course is designed for supervisors and managers who want to strengthen their leadership capabilities. You will explore your personality type and leadership style, learn practical time management strategies, understand how to onboard and develop employees, and build skills in coaching, communication, and conflict resolution. By the end of this course, you will have a practical toolkit to become the kind of leader people genuinely want to work for.

14 lessons4 modules480 minutes

What you'll learn

Identify your primary leadership style and develop flexibility to use other styles.
Recognize your personality type and introversion/extroversion tendencies to better connect with your team.
Apply practical time management strategies to prioritize and plan your work effectively.
Support new employees through the commitment curve during onboarding and orientation.
Use a structured coaching model and dialogue techniques to develop employees.
Apply proven conflict resolution styles and techniques to handle workplace conflict professionally.
Create a personal action plan to implement successful leadership practices in your workplace.

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Leading Differently in Different Situations One of the most practical leadership frameworks you can apply is the **Situational Leadership II® Model**, developed by Paul Hersey and Ken Blanchard. The core insight is simple but powerful: **the best leadership style depends on the situation and the employee's current level of development**. The Four Situational Leadership Styles **1. Director's Style** Ideal for new employees who need clear instructions, defined processes, and regular check-ins. This style has a high emphasis on directing tasks with strong accountability for results. Think of it as the "here's what to do and how to do it" approach. **2. Coach's Style** Once an employee understands expectations but still needs support to act independently, coaching bridges the gap. It combines a high degree of task direction with equally high people support. You are guiding *and* encouraging. **3. Supporter's Style** As employees grow in confidence and competence, you step back from directing and focus on providing tools, resources, and encouragement. This style is low on task direction but high on people support — you are empowering them to solve their own problems. **4. Delegator's Style** For highly skilled, experienced employees who can operate independently. You delegate responsibility for outcomes while trusting them to find their own resources. Both task direction and people support are low — they do not need

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Leadership Skills for Supervisors: Communication, Coaching and Conflict

What you'll learn

Preview a lesson

Curriculum

Understanding Your Personality and Leadership Foundation

Situational Leadership and Time Management

Onboarding, the Commitment Curve, and Employee Development

Conflict Resolution and Becoming a Successful Leader

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