$197beginner

Communication Strategies

Name: Communication Strategies
Price: 197.00 USD
Availability: InStock

This course is designed to help you understand the impact your communication skills have on others and equip you with practical strategies to improve them. You will explore how to build positive relationships, develop self-awareness, overcome communication barriers, ask better questions, listen actively, interpret body language, assert yourself confidently, and deliver clear messages in the workplace.

18 lessons8 modules480 minutes

What you'll learn

Identify common communication problems that may be holding you back
Develop skills to ask questions that give you the information you need
Understand what your non-verbal messages are telling others
Develop skills to listen actively and empathetically
Enhance your ability to handle difficult situations
Deal with challenging situations assertively

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Active Listening: Hearing vs. Understanding

Can You Really Hear Me? Listening and hearing are not the same thing. Hearing is a physical process — sound enters your eardrum, passes through your ear canal, and registers in your brain. Listening, however, is what you do with that sound and how you interpret it. Listening is an active skill that must be learned, practiced, and continually refined. We do a tremendous amount of listening every day, yet research shows that good communicators spend far more time listening than talking. In an age of constant digital distraction, choosing to truly listen is a powerful differentiator. What is Active Listening? Active listening means making a conscious effort to understand things from the speaker's point of view. It includes signaling to the speaker that you are engaged and that you have understood what they are saying. Active listening involves three key dimensions: 1. **Listening for content** — What is actually being said? 2. **Responding to feelings** — What emotions are behind the words? Is the speaker happy, anxious, frustrated, or excited? 3. **Reading non-verbal cues** — What are their facial expressions, posture, and gestures communicating? Is their voice shaky, confident, or hesitant? Tips for Becoming a Better Listener **Make a decision to listen.** Close your mind to clutter and give the speaker your undivided attention. **Do not interrupt.** Let people

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Communication Strategies

What you'll learn

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Curriculum

Creating Positive Relationships

Growing Self-Awareness and Confidence

Communication Basics and Barriers

Asking Questions and Probing

Listening Skills

Body Language and Communication Styles

Self-Image, Frame of Reference, and Workplace Techniques

Assertiveness and Saying No

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