$197intermediate

Body Language: Reading Body Language as a Sales Tool

Name: Body Language: Reading Body Language as a Sales Tool
Price: 197.00 USD
Availability: InStock

Body language can make or break your efforts to establish long, trusting relationships. In this course, you will learn how to read the non-verbal signals of your clients and control the messages your own body sends. From facial expressions and hand gestures to posture, personal space, mirroring techniques, and professional dress, this workshop equips sales professionals with the body language skills needed to build rapport, establish credibility, and close more deals.

14 lessons5 modules480 minutes

What you'll learn

Apply your knowledge of body language to improve communication in sales contexts
Understand the impact of personal space in a conversation
Interpret body language signals from the face, hands, arms, legs, and posture
Use mirroring and matching techniques to build rapport
Shake hands with confidence and professionalism
Dress appropriately to reinforce your professional image

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Speaking with Your Hands and Arms

Speaking with Your Hands and Arms Do you talk with your hands? Many people do — and it can be a powerful tool for emphasizing your message. However, being *too* expressive with your hands can distract your listener, pulling their attention away from your words and onto your movements. Cultural context matters here too: hand gestures are common in Italy, Spain, Portugal, and Russia, while in parts of Asia and Britain, they are far less prevalent. **The Truth Plane** Communication expert Chris Bowden describes the *truth plane* — the area around your mid-abdomen, just above your navel — as the ideal zone for your hands when speaking. Keeping your hands in this zone: Makes you appear more **trustworthy** and open Allows you to keep your elbows close to your sides Enables natural, symmetrical gestures that reinforce your words Here are some hand and arm positions to be mindful of: **Hands too high** (obscuring your face or throat): Can signal dishonesty **Hands too far from your body**: May suggest desperation or that you're pushing too hard to close **Hands clasped low** (in front of your lower body): Can signal vulnerability or that you have something to hide **Symmetrical gestures**: More trustworthy than asymmetrical ones **Dominant vs. Submissive Postures** Your arm and body position also communicate dominance or submission: A **dominant stance**

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Body Language: Reading Body Language as a Sales Tool

What you'll learn

Preview a lesson

Curriculum

Module 1: Understanding Body Language

Module 2: Personal Space and Facial Expressions

Module 3: Hands, Arms, Legs, and Posture

Module 4: Building Rapport Through Mirroring and Leading

Module 5: Professional Presentation — Dress and Handshakes

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